Aligning Ferret
Book Author Swapna Kishore and Rajesh Naik
Description"Ferret revenue and profits are totally off target," says Jim. "And I can't see your plans." "Plans?" My boss, Rajiv, looks stunned. "You have project-wise data and---" "Plans, Rajiv. Overall plans, like your direction of growth, the sort of projects you'll execute, and how much of our outsourced work you'll undertake." Jim sounds irritated. Rajiv's forehead creases. "We've improved our processes. Our focus is to execute PTI work better and--" "Really? Ferret handles only 5% of our outsourced IT work." Jim's voice is sharp. "We acquired you to reduce our costs but we still have to use other IT vendors--expensive ones. If that's all you can execute--" "Jim--" Rajiv wipes his brow. "I may acquire another firm in India or China instead of using Ferret."
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