What should I have in mind when building OLAP solution from scratch?

Answer

  1. If you are implementing cubes, then separate the production SQL Server from the source for the cubes. Cubes require a lot of SELECT DISTINCT column_name FROM source.table. You don't want cube processing to block your mission critical production system.

  2. Although you can implement OLAP cubes with standard relation tables, you will quickly find that unless your data is a ledger-style system you will probably need to fully reprocess your fact and dimension tables and this will require requerying the source database over and over again. That's a large argument for building a separate data warehouse that uses ledger-style transactions for the fact tables. For instance, if a customer orders something and then cancels it, your source system may track this as a status change. In your fact table, you probably need to show this as a row for ordering that has a positive quantity and revenue stream and a row for cancelling that has a negative quantity and revenue stream.

  3. OLAP may be overkill for your environment. The main issue you appeared to raise was that your reports are static and users want access to the data directly. You could build a data model and give users Report Builder access in SSRS, or report writing access in some other BI suite like Cognos, Business Objects, etc. I don't generally recommend this approach since it is way beyond what most users should have to know to get data, but in a small shop this may be sufficient and it is easy to implement. Let's face it -- users generally just want to get the data into Excel to manipulate it further. So if you don't want to give them a web front-end and you just want them to get to the data from Excel, you could give them direct database access to a copy of the production data. The downside of this approach is users don't generally understand SQL or database relationships. OLAP helps you avoid forcing users to learn SQL or relationships, but is isn't easy to implement on your end. If you only have a couple of power users who need this kind of access, it could be easy enough to teach the few power users how to do basic queries in Excel against the database and they will be happy to get this tomorrow. OLAP won't be ready by tomorrow.

  4. If you only have a few kinds of source data systems, you could get away with building a super-dynamic static report. For instance, I have a report that was written in C# that basically allows users to select as many columns as they want from a list of 30 columns and filter the data on a few date range fields and field filter lists. This simple report covers about 40% of all ad hoc report requests from end-users since it covers all the basic, core customer metrics and fields. We recently moved this report to SSRS and that allowed us to up the number of fields to about 100 and improved the overall user experience. Regardless of the reporting platform, it is possible to give users some dynamic flexibility even in the confines of a static reporting system.

  5. If you only have a couple of databases, you can probably backup and restore the databases as your ETL. However, if you want to do anything beyond that, then you might as well bite the bullet and use SSIS (or some other ETL tool). Once you get into ETL for data warehousing, you are going to use a graphic-oriented design tool. Coding works well for applications, but ETL is more about workflows and that's why the tools tend to converge on a graphical UI. You can work around this and try to code a data warehouse from a text editor, but in the end you are going to lose out on a lot.

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