How to create Subsequent Delivery

Answer

Once return process takes place,customer may request

1. Good replacement
2. Refund.

When customer chooses replacement option,then subsequent sales order is created.If customer chooses refund option,then money can be refunded to customer by credit memo.

Step-1

1. Enter T-code VA01.
2. Enter Order Type SDF .
3. Enter Sales Area data in Organizational Data.
4. Click on Create with References Button.

Step-2

1. Enter Sales Order no. for references.
2. Click on Copy button.

Step-3

1. Enter Order Reason.
2. Enter Order Quantity for which we create Subsequent Delivery free of charge.

Step-4 Click on Save  Button.

A message Subs. Dlv. Free of Ch. 12355 has been saved" displayed.