Quotation is a legally binding agreement of your company with your customer to deliver specific product in a specified timeframe at a pre-defined price.
In SAP CRM Sales Quotations are created as follow-up documents for opportunities.
A quotation can be copied or converted to a sales order.
It is also possible to create quotation with reference to the inquiry.
For a quotation, validation period is maintained within which customer can place or modify the order, or can cancel the order.
Quotation Management includes following processes:
Create a quotation in the system
Create items for the quotation
You can add products requested by the customer
You can perform ATP check of products for each item in the quotation
Determine the pricing of individual items
Send the quotation to the customer
You can create activities as part of a Quotation document.
The data maintained in the Quotation document also includes order probability, validity, alternative items, actions and availability check.
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