Explain Quotation Management?

Answer

Quotation is a legally binding agreement of your company with your customer to deliver specific product in a specified timeframe at a pre-defined price.
 

 

  • In SAP CRM Sales Quotations are created as follow-up documents for opportunities.
  • A quotation can be copied or converted to a sales order.
  • It is also possible to create quotation with reference to the inquiry.
  • For a quotation, validation period is maintained within which customer can place or modify the order, or can cancel the order.

Quotation Management includes following processes:

  • Create a quotation in the system
  • Create items for the quotation
  • You can add products requested by the customer
  • You can perform ATP check of products for each item in the quotation
  • Determine the pricing of individual items
  • Send the quotation to the customer
  • You can create activities as part of a Quotation document.

The data maintained in the Quotation document also includes order probability, validity, alternative items, actions and availability check.

 

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